"Deciding to Own a Bookstore" - 3 keys to your future success with expert faciliators Mark Kaufman and Donna Paz Kaufman sponsored by the ABA - AMERICAN BOOKSELLER ASSOCIATION. Only though the outstanding dedication of this couple to share their knowledge makes them as important pillars in this industry. The participants came from the East and the West, North to South yet shared a common interest on the passion for books, excellent customer service, going and above beyond for customers. Day 1 was an overview on the current pulse felt on the bookselling and retail industry as it affects our current economic recession jitters as brought by the housing crisis. However, the group's uniqueness is continuing visions, turning dreams to realities, creating lifestyle, adventures, environment, social responsbility and the important of education through the bookselling industry. I remember years ago being asked on how I gauge my success. My metric was the tremendous growth we creat...
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